when you apply for a rental with dwell management you can expect the following:

1. we work on a first-come-first-serve basis which means that the first application we receive (including all documentation and processing fee paid) will be given first consideration until a decision is made to either approve or deny the application.  if you are interested in a property that already has an application pending, you will be allowed to submit a back-up application. make sure to ask us if we have any other back-up applications so you know where you will be in the queue. if you are one of our back-up applications, we will not begin processing your application until the application in front of you has been denied. if you change your mind and wish to withdraw your application, please call us immediately because once your application is next in line, we will automatically begin processing your application. in any case, you can expect a courtesy call from us to either let you know another application has been approved or to let you know we have begun processing your application.
2. processing an application can take as little as a couple of hours to a couple of days to approve. why the time difference? we are dependant on your references to return our calls and sometimes we don’t hear back from them for a day or more. We will pull your credit/criminal/eviction histories and then we will begin calling your references. in most cases it’s very helpful for you to call your references to let them know we will be calling and to ask them to respond quickly. also, please be aware that most rental companies, including dwell management, require you to submit a 30-day notice before they will release a reference. this policy is often in an effort to protect your file and rental information from random requests. so please make sure you’ve discussed your desire to move with your current landlord before submitting an application.
3. as it says on our application form, once your application is approved, we require payment of the reservation deposit (in the amount of the full security deposit and in certified funds) and sign our form called “intent to execute” (or sign the lease if the property is ready for move-in) to be signed within 24-hours after we’ve notified you that your application has been approved. the intent to execute form is a form that will detail out the terms we’ve agreed upon for your lease. it will give a move in date and a move in total due so you can prepare your funds appropriately. if we do not receive this form and your deposit within 24-hours, we will consider your application withdrawn and move on to our next applicant.
4. we will sign your full lease agreement with you no later than one day before your new lease begins. this is also when the remaining balance of your move in costs are due in full. in some cases, we are able to offer payment plans for move-in costs. if you are interested in this option, please ask us if it is available on the unit you wish to apply for.